Orders
To place an order, browse our website, select the items you’re interested in, and add them to your cart. When you're ready, proceed to checkout and follow the prompts to complete your purchase.
You can also call us on 1800-12121212-0 or you can walk into one of our 500 affiliate stores.
Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor your order’s progress.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and some other online payment options. For more details, please check our payment section at checkout.
Yes, we offer delivery services for most locations. Assembly services are also available for an additional fee. Please check our Delivery & Assembly section for more details and to see if these services are available in your area.
Orders can be canceled or modified within 24 hours of placement. After this period, changes may not be possible. Please contact our customer service team as soon as possible if you need to make changes.
If your furniture arrives damaged or defective, please contact us within 48 hours of delivery. We will work with you to resolve the issue, which may include arranging for a repair or replacement.
You can reach our customer service team via email at support@zorin.co.in, through our live chat feature on our website, or by phone at 1800-12121212-0. We’re here to assist you with any questions or concerns.
Shipping
All shipping above Rs 10,000 is free.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 30-60 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
All Zorin products come with a 1-year warranty from date of purchase on manufacturing quality.
Since products are made of fabric and wood, certain finishes and colours may appear different from the images.
We offer a wide range of furniture including sofas, chairs, tables, beds, dressers, and more. Our inventory includes both new and gently used items, catering to various styles and budgets.
We use high-quality materials such as MDF, premium fabrics, leather, and durable metals. Each product page provides detailed information about the materials used. For custom orders, you can select from a variety of material options.
Yes, we offer financing options through our partner services. You can explore these options at checkout or contact our customer service team for more information.
Partner with Zorin
You can partner with Zorin in various ways -
1. Franchisee - you can jointly open a Zorin Franchise store
2. Dealer - you can become a Zorin furniture dealer
3. Architect/Interior Design - you can become a design partner with Zorin
4. Builder - you can become a builder partner with Zorin.
When you partner with Zorin, you get the following -
1. Preferential Pricing
2. Dedicated Account Manager
3. Marketing Support and Development
4. Joint Marketing Efforts
5. Designing and Development Support
You can call at 1800-12121212-0 or you can put in a request on the form.
Zorin team will contact you asap.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.